reserve your home
reserve your home
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Privacy Policy



Our contact details

Phone Number:
+44 1224 074450‬

E-mail:
contact@kionnali.com

Address:

Enterprise Centre,Bridge of Don
Aberdeen,Aberdeenshire
Scotland
AB23 8GX‬‬ 

The type of personal information we collect

We do not collect any personal information without express permission. If given to us, we currently collect and process the following information:Personal identifiers, contacts and characteristics (for example, name and contact details)General, non-specific, regional location information (as in the country you are in)Card details (If you make a purchase)


How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:You reach out to us on the contact formYou make a purchase from usWe also receive personal information indirectly, from the following sources in the following scenarios:Your general location is automatically collected by google when you access our websiteWe use the information that you have given us in order to contact you following an entry on the contact form or to follow through on a purchase.We do not share this information with any third parties.Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: (a) Your consent. You are able to remove your consent at any time. You can do this by contacting contact@kionnali.com(b) We have a contractual obligation.(c) We have a legal obligation.(d) We have a vital interest.(e) We need it to perform a public task.(f) We have a legitimate interest.  


How we store your personal information

Your information is securely stored.We keep contact information within mailchimp. We do not store your card details. We will dispose of your information if requested at any time. 


Your data protection rights

Under data protection law, you have rights including:Your right of access - You have the right to ask us for copies of your personal information.Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.Please contact us at contact@kionnali.com if you wish to make a request.


How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at contact@kionnali.com.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           
Information Commissioner’s OfficeWycliffe HouseWater LaneWilmslowCheshireSK9 5AF 

Helpline number: 0303 123 1113ICO

Website: https://www.ico.org.uk